- Knowledgebase
- Sym Creation
- Cloning a Sym
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Symtrain Basics
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Users and Teams
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Assignment
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Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
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Playback and Scoring
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Reporting
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Use Cases
Cloning a Sym
Cloning a Sym
Cloning a sym will create a new copy of that sym you are cloning. You will need to remove copy and the number it adds to the sym name telling the sym creator this is a copy, and copy 1 or 2, etc. This is how you create Beginner, Intermediate and Advanced syms, coaching syms, breaking a sym into sections, etc. It is easy to create all the different kinds of syms from 1 single sym. A Sym Creator is the only role that can clone a sym. Under the syms tab on the far left, and the action buttons on the far right of every sym. |