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Symtrain Basics
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Users and Teams
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Assignment
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Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
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Playback and Scoring
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Reporting
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Use Cases
Labels
Labels
Sym Creator, Org Admin and Manager can add labels to syms. Click the Syms tab on the far left, there you will see the sym details for every sym. The Sym Label is between Status and Created On. Just click the + sign to add a label. There is no limit to the number of labels a sym can have. Since the Sym Creator is the only role that has access to creating modules, the Sym Creator is the only role that can add labels to modules. Sym Creators can also add a label in sym creation. There is no limit to the number of labels a module can have. Labels are used to organize your sym library. There is an additional search for labels. |