- Knowledgebase
- Sym Creation
- Publishing a Sym
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Symtrain Basics
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Users and Teams
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Assignment
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Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
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Playback and Scoring
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Reporting
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Use Cases
Publishing a Sym
Publishing a Sym
Once you click the green Publish Sym Button, you will see some options. You can disable view script and highlight for hotspots in Test mode. It defaults to showing both in test mode. You can choose to hide scoring which might be a good option for beginner syms and enable a 1 click post sym survey that if enabled, will show trainees this survey for first time execution of sym only. A typical reason a sym may not publish is not having all script lines assigned to screenshots if it is a visual sym. You can Publish a sym as many times as you want. If edits were made it will create a new version. |