- Knowledgebase
- Sym Creation
- Record Convo
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Symtrain Basics
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Users and Teams
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Assignment
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Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
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Playback and Scoring
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Reporting
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Use Cases
Record Convo
Record Convo
As a Sym Creator, Click Create a Sym, Name sym, select the type of sym you want to create, and add a label to organize the sym within your library if needed. You can add a label after the sym is created as well. Click Record Convo in the add script option screen. You will then use the record button to record a back and forth conversation with another person, click upload convo and that becomes your script. After it generates you will add keywords/phrases/alternatives like with all other script options. |