- Knowledgebase
- Sym Creation
- Replace Image for Visual Syms
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Symtrain Basics
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Users and Teams
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Assignment
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Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
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Playback and Scoring
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Reporting
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Use Cases
Replace Image for Visual Syms
Replace Image for Visual Syms
In sym creation, the sym creator will see an option to Replace Screen when adding Hot Spots, Script Lines and sequencing the interactions. This allows the sym creator to replace that screen or screens that might have slight cosmetic changes to them that would not interfere with the hot spots on the screen. If the screen view changes the Hot Spots, the sym creator will want to delete the screen and add a new one, then readd the Hot Spots. |