- Knowledgebase
- Sym Creation
- Sequencing and Multi Hot Spot
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Symtrain Basics
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Users and Teams
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Assignment
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Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
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Playback and Scoring
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Reporting
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Use Cases
Sequencing and Multi Hot Spot
Sequencing and Multi Hot Spot
Once you have added the visual screenshots, the Hot Spots and the script lines for each screenshot, you will have 2 options. Sequence the script lines and Hotspots it go in the order you choose, or Enable Multi Hot Spot. When you sequence you will want to move the hot spots to be sequenced with the script lines. The Hot Spots have a drag and drop feature. When you Enable Multi Hot Spot all Hot Spots and script lines will be activated. The trainee will be able to enter the information or click the hot spots at anytime, while interacting with the audio. |