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Symtrain Basics
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Users and Teams
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Assignment
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Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
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Playback and Scoring
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Reporting
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Use Cases
Teams
Teams
Teams are groups of users who belong to a group and would need to be viewed with a group for reporting, group sym or module assignment, in the same department or in the same class. Org Admins and Managers can create teams and add users to teams individually or in bulk using a template. Users can be added to an unlimited amount of Teams by clicking Teams on the far left of main dashboard. Sym Creators and Managers can add syms, modules and training plans to Teams. |