-
Symtrain Basics
-
Users and Teams
-
Assignment
-
Sym Creation
- Syms
- Sym Management
- Sym Length
- Labels
- Audio Sym Creation
- Keywords
- Alternative Words
- AI Generate Script
- Record Convo
- Voices
- Upload Call Script
- Visual Sym Creation
- Chat Sym Creation
- Sym Action Options
- Creating a Module
- Overview Video
- Edit Sym Detail
- Upload screen shots
- Hot Spots
- Sequencing and Multi Hot Spot
- Editing Syms and Sym Versioning
- Preview Screen for Visual Syms
- Replace Image for Visual Syms
- Publishing a Sym
- Adding Script Lines to screenshots in a Visual Sym
- Cloning a Sym
- Beginner-Intermediate and Advanced Syms
- Coaching Syms
- Random Branching
- Sym Types
- Upload Call Recording
-
Playback and Scoring
-
Reporting
-
Use Cases
Voices
Voices
SymTrain offers 20+ Text-To-Speech voices in different genders, accents, and tonality. There is also an option to record your own voice right in the platform, or upload an audio file for the customer voice in the script. A Text-To-Speech voice or recording your own voice in the platform is also available for coaching tips as well. |